Zenith Bank’s Zmobile is a mobile banking service. Zmobile (Zenith mobile) allows Zenith bank users to conduct a variety of banking and payment transactions using their mobile phone. Balance enquiry, mini statement, bill payment, local money transfer, mobile phone top up, inter-bank money transfer, and other transactions are now provided by Zmobile. Zenith Bank also provides Internet banking services, allowing you to handle most of your banking needs from the comfort of your own home.
Zmobile is a mobile banking service with a menu system. The menu resembles that of an ATM or the Glo Magic Plus menu. All you have to do is choose the transaction you want from your phone’s menu and enter your security access information; the Zmobile system will take care of the rest.
How to access Zmobile
You must download a Zmobile application unique to your phone in order to use Zmobile. This can be loaded to your mobile phone through Bluetooth or Infrared at any Zenith bank branch, or over GPRS/EDGE/3G if your phone does not have Bluetooth or Infrared. This means that in order to use Zmobile, your phone must support Bluetooth, Infrared, or GPRS. Another characteristic that Zmobile requires is that your phone be Java capable. Of course, you must be a Zenith bank customer in order to use Zmobile.
Because Zmobile is a card-based service, you’ll also need a Zenith bank EazyCard. The system will ask for your 18-digit PAN number, expiration date, and four-digit PIN each time you choose a transaction on your Zmobile enabled mobile phone.
Transactions supported on Zmobile
balance enquiry: Receive your account balance right on your mobile phone.
mobile phone top-up: Top-up your mobile phone credit with Zmobile. You can also buy mobile phone top-up for your family and friends. Mobile networks supported for mobile top-up include MTN, Glo, and Zain.
local money transfer: Transfer money with your mobile phone, thanks to Zmobile.
inter-bank money transfer: Transfer money to other bank accounts.
mini statement: Receive mini statement of your banking transactions on your mobile phone.
transfer funds from card:
bills payment (DSTV, MTN)
collections
How secure is Zmobile
Your data transmission on a Zmobile-enabled phone is encrypted, ensuring the security of your transactions. Additionally, each transaction will require your 18-digit PAN, expiration date, and 4-digit PIN. All of this helps to make Zmobile a safe mobile banking platform.
Zenith uses SMS or GPRS for mobile banking transfer. To use Zmobile, you’ll need a phone that supports GPRS, Bluetooth, or Infrared. You will also require a Java-enabled mobile phone. A Zmobile application for your phone must also be available.
Email zmobile@zenithbank.com for more information on Zenith mobile banking.
Zenith Bank is one of Nigeria’s largest banks, as well as one of the country’s top two in terms of customer care. For more information about Zmobile and other banking services from Zenith Bank, go to www.zenithbank.com. Zenith Bank also provides Internet banking.