Read:How Can I SignUp Luno Account? Register/create Luno Account Now
The provision and regulation of the casino games offered on Bitcasino.io are through mBet Solutions NV, who are licensed and regulated by the Government of Curaçao under the license 1668/JAZ. According to the bitcasino official website, our list of games features popular video slots such as “Mr. Vegas” as well as traditional games like blackjack and baccarat. We also offer multiple live casino games with several languages and locations, cards are naturally dealt with by the most beautiful girls! In total, we have more than 1300+ bitcoin casino games… You won’t find the same amount of games anywhere else!
Advantages of bitcoin gaming
The future of gaming is here, we are the number one bitcoin casino in 2018 and into 2019. Bitcasino ranges of casino-slots consistently make the top ten across the bitcoin casino world. Bitcoin gambling has seen a rise in popularity through 2016 and 2017, Bitcasino is at the forefront of cryptocurrency gaming, providing a fun, fast and fair experience for the bitcoin gambling enthusiast. Trust is very important to us and it’s important to bitcasino players too.
Read: Here’s why Luno doesn’t support more cryptocurrencies
Bitcasino commitment to social responsibility means that we monitor, support and exceed the expectations of our gamers. Bitcasino cryptocurrency-based casino allows us to provide lightning-fast withdrawals secured by the blockchain, anonymously and effortlessly. This is your place to have fun, to feel safe and to play with confidence. Enjoy!
Getting started at Bitcasino.io
Am I eligible to register in your casino?
You need to be over 18 years of age or the legal minimum age for gambling in your country and legally allowed, under the laws applicable to you, to participate in the Games offered on the website.
Account Information
I’ve forgotten my password, what should I do?
– Click Log in.
– Click Forgot?
– In the dialog box that opens, type your email and click Reset password.
– Check your email box for an email from Bitcasino.io. If you cannot see the email, please check other folders, such as Spam.
– Open the email from Bitcasino.io and click the password reset link.
– The link will return you to Bitcasino.io, where you can enter a new password.
I lost my phone, how can I reset my Google Authenticator?
In order for your Google Authenticator 2-step verification to be removed, please send an email to the following address: cs@bitcasino.io. Once bicasino has received your request, you will need to answer some security questions.
Can I change my username or registered email address?
Unfortunately, bitcasino is unable to update this information. If you would still like to change your username and/or registration email, bitcasino recommends closing your current account and setting up a new one with the desired details.
How do I become a VIP?
Entry to this exclusive club is by invitation only. As long as you take advantage of our great games, it won’t be long before you receive an email notifying you of your VIP status.
Deposits and Withdrawals
How do I make a deposit?
To deposit bitcoins to your account:
– On the Home page, in the top right corner, click the “m฿” or “µ฿” icon. This icon shows your current balance.
– In the dialogue box that appears, copy the unique account link and paste it into the address book in your e-wallet to initiate the transaction. Alternatively, you can scan the QR code using your smartphone’s e-wallet app.
How do I make a withdrawal from my bitcasino account?
To withdraw bitcoins from your account:
– In the top right corner, click your balance.
– Click Withdraw.
– Specify the withdrawal amount and the address of your bitcoin wallet.
– Click Withdraw.
What are the minimum deposit and withdrawal limits?
The minimum deposit is m฿ 1. There is no limit for how much you can deposit. The minimum withdrawal is m฿ 2. We reserve the right to set a maximum payout of m฿ 50,000 per player per day.
What currency does Bitcasino.io accept?
Deposits and withdrawals can only be made in bitcoins.
How long do deposits and withdrawals take?
All deposits and withdrawals are instant. However, sometimes it may take up to 1,5 minutes for them to be processed.
How many confirmations does a deposit require before I can make a withdrawal?
In order to request a withdrawal, all deposits must get 3 confirmations. To check how many confirmations you have on your deposit, in the top right corner of the page, click your balance, and then click the deposit link.
Where do transaction confirmations come from?
All confirmations come from the wallet provider, blockchain, and miners.
How long does it take for transactions to be confirmed?
How long a transaction confirmation takes depends on the blockchain and your transaction fee. It can take anywhere from 10 minutes to a few hours.
Bitcasino Bonuses
How do I claim a bonus?
You need to enable your bonus before making a deposit, otherwise, your bonus will not be activated. To enable your bonus:
– In the top right corner of the page, click your balance.
– In the dialog box that opens, click My bonuses.
– Next to the bonus that you want to enable, click Enable.
Can a bonus be applied retroactively?
If for some reason a bonus was not added after you enabled it and made a deposit, it can be added manually by our support team. Please note that you need have funds in your account to activate a bonus. If your balance is zero, the bonus cannot be applied retroactively.
What are the bonus wagering restrictions?
Once you have claimed the bonus, you need to wager it before withdrawing any winnings. For more information on bonus wagering, please see the bonus terms and conditions.
What bonuses am I eligible for?
In order to find out what bonuses you can claim, please visit your bonus page (click you balance > My bonuses) and bitcasino Promotions page.
How many bonuses can I use at once? You can only have one active bonus at any given time.
Games How many games are there in the casino?
Bitcasino offers more than 1300 different games from the industry’s leading developers.
Can I access all the games in Bitcasino.io?
It depends on your country because some game providers only make their games available in certain countries.
What kind of games are there in Bitcasino.io?
Bitcasino offers a wide variety of games, including a large selection of Slots that we are continually adding to, Live Dealers from many of the industry’s leading suppliers, and a range of Blackjack, Roulette and Baccarat games. They are available across all devices, with stakes to suit all wallets.
Are your games provably fair?
Bitcasino offers provably fair games from our provider OneTouch.
What should I do if my game is stuck or I get an error?
If you experience any technical issues whilst playing one of our games, please try to reload the game – it should resume where you left off. If the issue persists, please contact our Live Chat Support or send an email to cs@bitcasino.io with all the relevant details.
About Bitcasino
What is the RTP of the games offered by Bitcasino.io?
As a licensed casino, Bitcasino.io only uses verified game providers who are regulated by authorities who are known for their trustworthiness globally. In order to get more information about the RTP of individual games please contact us via this email address: cs@bitcasino.io
Is your casino licensed?
Yes, our casino is licensed and regulated by the Government of Curacao under license no: 1668/JAZ.
How to Signup Bitcasino Account
To signup a bitcasino account, do the following;
1. Log on to https://www.bitcasino.io/ in your browser and click on signup. The signup button is located at the top right corner of the page that displays.
2. On performing step two above, a dialog box shall display. Fill the form accordingly by entering your surname, username, email address and password.
3. Check the terms of use and agree to receive offers and email from bitcasino.
4. Finally, click on the create account button to continue
Alternatively, you can choose to signup a bitcasino account by using your Facebook, G+ or Twitter account. To do that, when you click on the signup button, scroll down the dialog box that displays and click on any of the social network buttons you want to use.
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